{"id":15218,"date":"2024-07-01T11:46:27","date_gmt":"2024-07-01T11:46:27","guid":{"rendered":"https:\/\/moderansolutions.com\/?page_id=15218"},"modified":"2025-08-28T12:54:48","modified_gmt":"2025-08-28T12:54:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/moderansolutions.com\/et\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThese are the questions our customers most commonly ask. If you have another question please contact us<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What types of portfolios can Moderan handle? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Moderan is built for owners and managers of Commercial Real Estate (CRE) and mixed-use portfolios, but it\u2019s also proven in residential settings. From retail and office spaces to multi-family housing, it adapts to diverse asset types, multiple mandates, and complex lease structures.<\/p>

The platform connects all your portfolio data, making it easy to navigate even the most varied property mix.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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My portfolio structure is quite complex. Can Moderan handle my specific business needs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes \u2014 that\u2019s where we excel. Moderan is designed for non-standard cases such as unique lease terms, performance-based rent, ESG-linked cost tracking, multi-level ownership structures, and intricate cost-splitting rules. Our flexibility ensures complexity never compromises clarity.<\/p>

If you want to ask about your setup, don’t hesitate to contact<\/a> us.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is my data secure? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Absolutely. We apply enterprise-grade security protocols and host on EU-based servers that are fully GDPR-compliant. Data is continuously backed up, and you always retain full ownership and control. Role-based access levels make team collaboration safe without sacrificing security.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Does Moderan integrate with other tools? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. Moderan connects with 30+ leading tools<\/a> in accounting, CRM, and property service systems. If you need something custom, our team can explore options with you.<\/p>

We also offer a Developer API<\/a> so your tech team can create tailored integrations, ensuring Moderan fits seamlessly into your existing workflow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How quickly can I get set up? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Most teams start working in Moderan within hours.<\/strong> We guide you through setup with live demos, secure data transfers, and integration support. Even complex cases are configured with our help, so you\u2019re operational fast.<\/p>

And if questions come up later, our Knowledge Base<\/a> and Customer Support are always available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is switching from Excel or another system worth it? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We think so! Moderan helps centralize and automate workflows. Thus eliminating scattered spreadsheets and disconnected tools.<\/p>

Clients like Kl\u00e4ffling<\/a> have reported over 20% time savings on daily portfolio tasks, along with improved accuracy, transparency, and real-time insights.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Will I lose my existing data during onboarding? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No. We handle secure import of your leases, meter readings, and historical records, so you retain a complete picture from day one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who uses Moderan? And which markets are supported? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Moderan is trusted by property managers and asset owners across the Baltics, Nordics, and Central Europe \u2014 from portfolios of a few leases to hundreds. Our clients choose Moderan because it saves time, improves clarity, and delivers measurable results.<\/p>

Moderan was founded in Estonia and is still based in Tallinn, the beautiful capital of this country.<\/p>

But we are quite an international company.\u00a0At the moment Moderan\u2019s software is available in English, Estonian, German, Lithuanian, Polish, Czech, and Russian.<\/p>

We offer customer support in English, German, Estonian, Polish, Russian, and Lithuanian. And our Knowledge Base<\/a> is available in English, Estonian, German, and soon Polish.<\/p>

We are also happy to add more language options if need be, just reach out<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I contact you with a query? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAbsolutely!\n\nHere you can find all necessary contact information: Contact<\/a>\n\nIn case you want see Moderan live, you are welcome to directly\u00a0 book a demo with one of our Sales Team Members:\n
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\nBook a Demo<\/a><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t